Retail is incredibly multifaceted; retailers must juggle operations, inventory merchandising, and staffing, keep a watchful eye on performance, and operate across multiple channels, all while putting customer experience at the forefront of everything they do. To be able to compete, retailers have to offer dependable service across brick and mortar locations, call centers, kiosk, and e-commerce and mobile platforms. Finding a holistic solution that not only manages but unifies front and back operations, and optimizes every area of the retail life cycle sounds like asking a lot.